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Shipping & Returns

Shipping

 

I will pack your journal very carefully and post it by registered mail. It is more expensive than the usual "air-mail" service, but it will both let us breathe freely and not worry about the luck of your journal. I will email you the tracking number, so that you can track your journal during its journey to you.

 

Greek postal service, needs 3-10 days for registered delivery to deliver to your country's central post, so please order on time to have your item when you need it.

 

ESTIMATED DELIVERY TIMES after dispatching:

5 - 7 business days to Europe (Except Spain that experiences delays)
8 - 20 business days to the U.S.
10 - 30 business days elsewhere globally

 

Please allow for extra time during peak seasons like Christmas & holidays.

If your item is a gift, and you want me to post it straight to the recipient, please let me know and I will gift wrap it for you.

 

Refunds & Exchanges

 

Regretfully, I cannot accept returns or exchanges for a change of mind or a change of heart. However, if you have made a purchase and changed your mind in 24 hours, and I have NOT posted the item, contact me in order to cancel the purchase.

 

If for any reason you are not happy with your (ready-to-ship) journal, please contact me within 3 business days after receiving the item. I will make my best to make it up for you.

 

Please note that I cannot accept returns on custom or personalized orders.

 

Due to the nature of my business, please remember that unless the item is damaged or incorrect, all sales are final (damaged/incorrect items will be repaired or replaced at no charge). However, return shipping costs are your responsibility.

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